How to Build an Outcome-Driven QA Scorecard – Webinar

Date: 22 October 2026 | 7:00 AM PT / 10:00 AM ET

Location: Virtual

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What’s Covered:

MiaRec will show how one sales organization rebuilt their scorecard from the business outcome backward, and took it from 55 questions to six behaviors that map to how deals are won.

You Will Learn:

• A framework for tracing every QA criterion back to a business outcome
• A before-and-after teardown of a real 55-question scorecard
• The difference between scoring whether a behavior happened and whether it was done well
• A six-question audit you can run on your own scorecard next week

What You’ll Leave With:

Understanding where to coach, not just what to score, to improve business results.

Organized around the stages of the conversation, the QA score stops being a grade and starts pointing at the behavior to work on.

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