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Less Than 20% of Businesses Have Fulfilled Their PCI Compliance Obligations

3.status-of-PCI-compliance-for-your-business

Published On: 18th Jun 2013 10:10 - Modified: 18th Feb 2020

According to our poll, only 19% of industry professionals asserted that their contact centre had “nailed” its PCI compliance requirements.

However, 34% added that they know what they need to do and 45% were seemingly unsure of what the requirements of PCI compliance mean.

Poll – What is the status of PCI compliance for your business? – answers

Nailed it – 19%
We know what we need to do – 34%
Panic stations – 2%
PCI compliance? – 45%

Source: Call Centre Helper webinar: 7 Contact Centre Challenges Sample size – 101 Date: April 2013

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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