Archived Content

Focus on People’s Strengths

Published On: 21st Jul 2015 08:00

Don’t focus on the weaknesses of people working for you, and try to manage them out of them.

That’s one of the best ways to demotivate people – and one that abounds in our educational system.

It’s much better to make sure that we understand people’s strengths and their special gifts – and we try to maximise on them.

In a team environment, we can ensure that the strengths of the team will more than adequately compensate for the weaknesses of one individual.

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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