Can I Trial Part of my Contact Centre on Skype for Business?

The answer is yes! Many organisations are taking the leap to replace their legacy telephony system with Microsoft’s Skype for Business. And as with any new environment there is an element of nervousness when moving the contact centre to new technology. Also as a relatively new UC system there are very few contact centres providers out there that are equipped and certified to work with Skype for Business.

As a leading Microsoft Gold Partner, Enghouse Interactive demonstrates a “best-in-class” ability and commitment to meet Microsoft customers’ evolving needs. With a strong track record of deploying more than 450 Skype for Business contact centres and true native integration Enghouse can assist you to pilot, prove and migrate your helpdesk or contact centre to Microsoft’s Skype for Business (SfB) from your existing technology when the time is right for you.

One such customer Landmark has been following these steps on their journey of migrating their helpdesks and contact centre into their SFB environment.

Join Landmark and Microsoft on our up and coming webinar on the 6th June 2017 at 1pm, “Could a Contact Centre for Skype for Business be the Right Prescription” to help you deliver a true unified communications enabled customer experience at a reduced risk.