Cloud Contact Centre without Compromise 172 Filed under - Archived Content, Sabio THE DATE: Thursday 28th January 2016 THE LOCATION: Sabio’s Head Office in London THE DESCRIPTION: With all the hype surrounding cloud contact centres maybe it’s time to find out more… Hear sessions on hosted solutions from Avaya and Verint plus much more! The day will begin with registration, tea and coffee at 13.00. Why Attend Whether you are running a traditional contact centre or online digital business there are significant challenges to reduce costs whilst introducing additional channels in today’s business environment. At this Sabio event you will find out practical ways to address this challenge and gain an insight into the future of consumer technology and how the Silicon Valley and companies such as Google, Facebook and Amazon will be changing the customer service landscape over the next 5 years. What you’ll learn An insight on the future of consumer technology and the impact this will have on customer service operations Digital transformation in the cloud The impact of digital customer service on the market The pros and cons of a hosted solution Sabio’s OnDemand solutions Compelling business case and cost modelling Who Should Attend Contact Centre Directors and Managers Customer Experience/Service Directors and Managers Finance and IT Directors and Managers Sabio presenters include Stuart Dorman, Sabio Chris Dumpleton, Head of Business Development, Sabio Paul Brassington, Head of Multi-channel Technology, Sabio Daniel Stimpson, Head of Workforce Optimisation, Sabio The day will conclude with networking drinks and canapes at Skylon, with beautiful views overlooking the Thames. @sabiosense #sabioevents THE ORGANISERS: Sabio Author: Rachael Trickey Published On: 1st Jan 2016 - Last modified: 30th Oct 2017 Read more about - Archived Content, Sabio Related Reports Flyer: Wellbeing Starts with Your Workplace Flyer: Placing Interaction Analytics at the Heart of CX Improvement Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter