EvaluAgent has announced the details of its second “Compliance in the Contact Centre” event, to be hosted in Birmingham on 3rd October.
Perfect for Heads of Quality Assurance, Compliance Directors and operational leaders.
The interactive half-day conference will focus on all things Quality Assurance and Compliance.
The event will include presentations by expert speakers, panel discussions and interactive workshops, giving attendees the opportunity to share their own challenges and discover how to demonstrate a Return on Investment (ROI) for Quality Monitoring.
To register and secure a free ticket, click here.
EvaluAgent’s Director of Client Services Michelle Dinsmore commented: “We received so much positive feedback from our event in June that it was always our intention to host another one.”
“In Manchester, we had 50 Heads of Quality and Compliance, from leading brands to niche contact centres, all come together to share and inspire, which was wonderful to be a part of.”
“We’re confident that the format and content of this next event are exactly what attendees are looking for, and I’m pleased to say that we’ve been able to open the registration this time around to an even wider audience.”
“Having confirmed the venue and high-level agenda last week, we’re already seeing strong interest with people starting to secure their free ticket.”
Those interested in attending are encouraged to secure their ticket as places are limited and confirmed on a first come, first served basis.
Date: Wednesday 3rd October 2018
Time: 12:30 – 16:00
Location: Birmingham City Football Club, B9 4RL
Secure your free ticket: info.evaluagent.com
To find out more about EvaluAgent, visit: www.evaluagent.com