eBook: The Ultimate Guide to Creating an Effective Omnichannel Customer Experience 102 Filed under - Archived Content, Scorebuddy This guide has all the information you need to develop effective omnichannel customer support that will continually improve your customer experience and your contact centre. eBook written by: Scorebuddy Click here to download your copy of the eBook. Author: Rachael Trickey Published On: 30th Sep 2019 - Last modified: 14th Apr 2020 Read more about - Archived Content, Scorebuddy Related Reports eBook: 9 Practical Ways to Use Generative AI for Contact Centers eBook: Improving Customer Experience and NPS Through Quality Assessment eBook: Understanding Call Center Quality Assurance Frameworks eBook: If Your Contact Center Uses Spreadsheets Read This Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter