Five9 CX Summit

Join us at Five9 CX Summit as we focus on putting empathy at the heart of your contact center. Applying the power of data and the cloud to understand and engage customers with a more human experience.

September 16, 2020
Live at 8AM PDT


  • The #1 Cloud Contact Center Virtual Event
  • Gain insights from industry leaders and executives around the power of the cloud and new advances in agent assistance.
  • Connect with contact center leaders and learn from your peers on how to optimize Five9 solutions.
  • Network with Five9 ecosystem partners who can help you customize and enhance your contact center environments.
  • Hear about the latest trends from industry visionaries and unlock the potential that customer service can bring to your brand.

Five9 Keynote Speakers

Hear from our inspirational keynote speakers, who will be sharing their experiences on how to unlock the potential that customer service can bring to your brand and how to deliver in this new world of work.

  • Rowan Trollope – CEO, Five9
  • Anand Chandrasekaran – EVP, Product Mgmt. Five9
  • Dan Burkland – President, Five9

Featured Guest Speakers

  • Rich Shaw – Vice President, Voice & Collaboration, AT&T Business
  • J.P. Gownder – Vice President & Principal Analyst, Forrester
  • Amelia Dunlop – Chief Experience Officer And
  • Customer Strategy & Applied Design Practice Leader, Deloitte Digital
  • Ashley Reichheld – Customer, Brand & Experience Practice Lead For Automotive,Transportation, Hospitality & Service Sectors, Deloitte Digital

Published On: 4th Sep 2020 - Last modified: 18th Sep 2020
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