Five9 CX Summit Filed under - Archived Content, Five9 Join us at Five9 CX Summit as we focus on putting empathy at the heart of your contact center. Applying the power of data and the cloud to understand and engage customers with a more human experience. September 16, 2020 Live at 8AM PDT WHY ATTEND The #1 Cloud Contact Center Virtual Event Gain insights from industry leaders and executives around the power of the cloud and new advances in agent assistance. Connect with contact center leaders and learn from your peers on how to optimize Five9 solutions. Network with Five9 ecosystem partners who can help you customize and enhance your contact center environments. Hear about the latest trends from industry visionaries and unlock the potential that customer service can bring to your brand. Five9 Keynote Speakers Hear from our inspirational keynote speakers, who will be sharing their experiences on how to unlock the potential that customer service can bring to your brand and how to deliver in this new world of work. Rowan Trollope – CEO, Five9 Anand Chandrasekaran – EVP, Product Mgmt. Five9 Dan Burkland – President, Five9 Featured Guest Speakers Rich Shaw – Vice President, Voice & Collaboration, AT&T Business J.P. Gownder – Vice President & Principal Analyst, Forrester Amelia Dunlop – Chief Experience Officer And Customer Strategy & Applied Design Practice Leader, Deloitte Digital Ashley Reichheld – Customer, Brand & Experience Practice Lead For Automotive,Transportation, Hospitality & Service Sectors, Deloitte Digital Author: Rachael Trickey Published On: 4th Sep 2020 - Last modified: 18th Sep 2020 Read more about - Archived Content, Five9 Related Reports Webinar Replay: 5 Clever Ways to Improve Your Service Levels eBook: Customer Success Stories 2024 A Buyers Guide to Selecting a CCaaS and CX Provider eBook: How to Blend People and Technology in a Budget Friendly Way Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter