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Free Cloud Report for Survey Participants

Published On: 22nd Oct 2014 10:20 - Modified: 4th May 2018

ContactBabel are offering a free copy of their cloud report to organisations which take part in their online survey by 31st October.

48% of UK contact centres currently have some of their functionality hosted in the cloud, with the majority reporting significant improvements in the cost and flexibility of their contact centre operations as a result.

With cloud very much on the agenda, ContactBabel is running the largest primary research study of the current and future use of cloud-based contact centre solutions.

If your organisation has more than 10 UK agent positions, you’re invited to take part in a 10-minute confidential online survey.

Respondents to the survey will receive a copy of the final report in November – free of charge.

The deadline for completing the survey is Friday 31st October.

Author
Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

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