Inbenta Announces the Launch of a Podcast Series


A picture of Podcast word on lightbox with headphones on white table

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Filed under - Contact Centre News,

Inbenta Technologies is excited to announce the launch of their new podcast designated for the customer service industry.

Inbenta launched “The Future of Customer Service” , a weekly podcast hosted by Andrea Palten, Inbenta’s marketing and content specialist.

Each episode includes a customer service expert to offer context of the news, struggles, and wins of the customer support industry.

The Future of Customer Service podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of artificial intelligence and support. These experts speak about their perspectives on challenges and opportunities.

Guests include customer support professionals from HP, Open Table, AMTRAK, Samsung and other exciting companies.

Jordi Torras, the founder of Inbenta said: “Our goal is to create a podcast that makes customer service leaders feel more empowered. We couldn’t be more excited to bring an open dialogue of customer service experts. This show helps other customer support teams to improve the way they run their departments.”

All of Inbenta’s podcasts are available on their website here.

You can also listen and subscribe to the podcast on various platforms such as:

To find out more about Inbenta and their contact centre solutions, visit: www.inbenta.com

Published On: 18th Nov 2020 - Last modified: 30th Nov 2020
Read more about - Contact Centre News,


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