Inbenta Announces the Launch of a Podcast Series Related Articles The Contact Centre Podcast: Catch-up with Every Episode So Far! Podcast - What Will a Good Call Centre Advisor Look Like in Ten Years Podcast - How to Inspire Your Team Leaders to Get More From Their Advisors Podcast: How Can You Use Customer Emotions to Your Advantage? © thanksforbuying-Adobe Stock-225969064 255 Filed under - Contact Centre News, Inbenta Inbenta Technologies is excited to announce the launch of their new podcast designated for the customer service industry. Inbenta launched “The Future of Customer Service” , a weekly podcast hosted by Andrea Palten, Inbenta’s marketing and content specialist. Each episode includes a customer service expert to offer context of the news, struggles, and wins of the customer support industry. The Future of Customer Service podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of artificial intelligence and support. These experts speak about their perspectives on challenges and opportunities. Guests include customer support professionals from HP, Open Table, AMTRAK, Samsung and other exciting companies. Jordi Torras, the founder of Inbenta said: “Our goal is to create a podcast that makes customer service leaders feel more empowered. We couldn’t be more excited to bring an open dialogue of customer service experts. This show helps other customer support teams to improve the way they run their departments.” All of Inbenta’s podcasts are available on their website here. You can also listen and subscribe to the podcast on various platforms such as: Spotify Apple Podcast Google Podcast Youtube (in video format) Author: Guest Author Published On: 18th Nov 2020 - Last modified: 30th Nov 2020 Read more about - Contact Centre News, Inbenta Recommended Articles The Contact Centre Podcast: Catch-up with Every Episode So Far! Podcast - What Will a Good Call Centre Advisor Look Like in Ten Years Podcast - How to Inspire Your Team Leaders to Get More From Their Advisors Podcast: How Can You Use Customer Emotions to Your Advantage? Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter