Interview with Seb Reeve, Microsoft Related Articles 5 Common Questions about Microsoft Teams Contact Centres Successfully Integrating Your Contact Centre With Microsoft Teams 3 Options to Integrate Call Recording with Microsoft Teams 8x8 Launches New Channel Program for Microsoft Gold Partners © Redshinestudio - Shutterstock - 2019234734 Filed under - Contact Centre News, Sabio We recently interviewed Seb Reeve from Microsoft at our Disrupt event, covering subjects around why advisors need the correct tools and support, the pressures on people at the front line of the contact centre and the impact of AI etc. For more information about Sabio - visit the Sabio Website About Sabio Sabio Group is a global digital customer experience (CX) transformation specialist with major operations in the UK (England and Scotland), Spain, France, Netherlands, Malaysia, Singapore, South Africa and India. Through its own technology, and that of world-class technology leaders such as Amazon Connect, Avaya, Genesys, Google Cloud, Salesforce, Twilio and Verint, Sabio helps organisations optimise their customer journeys by making better decisions across their multiple contact channels. Read other posts by Sabio Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper. Author: Sabio Published On: 3rd May 2023 - Last modified: 23rd May 2023 Read more about - Contact Centre News, Sabio Recommended Articles 5 Common Questions about Microsoft Teams Contact Centres Successfully Integrating Your Contact Centre With Microsoft Teams 3 Options to Integrate Call Recording with Microsoft Teams 8x8 Launches New Channel Program for Microsoft Gold Partners Related Reports Flyer: Wellbeing Starts with Your Workplace Flyer: Placing Interaction Analytics at the Heart of CX Improvement Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter