We recently interviewed Seb Reeve from Microsoft at our Disrupt event, covering subjects around why advisors need the correct tools and support, the pressures on people at the front line of the contact centre and the impact of AI etc.
For more information about Sabio - visit the Sabio WebsiteAbout Sabio
Sabio Group is a global digital customer experience (CX) transformation specialist with major operations in the UK (England and Scotland), Spain, France, Netherlands, Malaysia, Singapore, South Africa and India. Through its own technology, and that of world-class technology leaders such as Amazon Connect, Avaya, Genesys, Google Cloud, Salesforce, Twilio and Verint, Sabio helps organisations optimise their customer journeys by making better decisions across their multiple contact channels. Read other posts by Sabio
Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.
