Invision Related Articles Workforce Management Guide 18 Workforce Management Case Studies Definition: Contact Centre Jargon and Terminologies 50 Expert Tips to Improve Contact Centre WFM Filed under - Call Centre Directory, Contact Centre Software, Workforce Management and Workforce Optimisation, injixo The award-winning WFM solution that empowers your people to do outstanding work. https://www.injixo.com/ Contact Name: Patricia Merchan Contact Email: contact@injixo.com Profile: iinjixo is a leading cloud-based workforce management (WFM) solution, designed to empower people to do outstanding work. Our comprehensive platform, featuring advanced forecasting, scheduling, real-time management, and employee engagement tools, is constantly innovating to meet ever-changing business needs. injixo is trusted by a global community of 200,000 users in over 30 countries worldwide, to optimize their workforce efficiency every day. Facing the evolving challenges of today, injixo provides solutions to navigate uncertainty and manage complex unpredictable day-to-day operations. Our machine learning-driven forecasting accurately predicts workloads across various timeframes, helping you stay ahead in an uncertain world. With injixo, creating the perfect schedule becomes easier, balancing your people’s needs with your business goals. Our real-time intraday management allows you to adapt schedules swiftly to unforeseen events, ensuring your short-term objectives are always within reach. Moreover, injixo believes in nurturing your people’s growth with educational content that empowers your people to realise their full potential through scalable e-learning programs. And with our robust platform, you can innovate confidently, leveraging a scalable cloud infrastructure, deep integrations, and an open API, all anchored in enterprise-grade security. Social Media: Twitter Handle: https://twitter.com/injixoLinkedIn Company Page: https://www.linkedin.com/showcase/injixo/ Address: InVision Software Ltd., Lynton House, WC1H 9LT London, Greater London, United Kingdom Weblink: https://www.injixo.com/ Author: Rachael Trickey Published On: 24th Jan 2023 - Last modified: 29th Jan 2024 Read more about - Call Centre Directory, Contact Centre Software, Workforce Management and Workforce Optimisation, injixo Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter