New report reveals growing interest in cloud contact centre services

contactbabel-banner
525
Filed under - Archived Content,

The cloud technology section of the ContactBabel UK Contact Centre Decision-Makers’ Guide (10th Edition) is exclusively sponsored by Ultra Communications.

“Cloud contact centre technology solutions have become realistic options for centres of all sizes due to their high value proposition and flexibility,” said Steve Morrell, Principal Consultant, ContactBabel.

Managers and directors taking part in the research emphasised this point, highlighting the importance of flexibility when it came to technology purchasing decisions:

“The ContactBabel UK Contact Centre Decision-Makers’ Guide is an industry bible when it comes to facts, trends and opinion about the contact centre industry – and we are delighted to have supported the 2012 edition” said Robert Bates, Commercial Director, Ultra Communications.

 

Author: Jo Robinson

Published On: 31st Oct 2012 - Last modified: 30th Oct 2017
Read more about - Archived Content,

Follow Us on LinkedIn