Archived Content

Nominations open for CCMA awards

Published On: 8th Jan 2014 10:06 - Modified: 22nd Mar 2017

The CCMA are calling for nominations for their 19th annual UK National Contact Centre Awards.

The awards offer you the opportunity to recommend the first-class individuals who have made an outstanding contribution to your organisation’s success. And you can even nominate yourself.

The categories for 2014 are:

Call Centre Manager of the Year
Call Centre Manager of the Year ( less than 50 seats)
Team Manager of the Year
Emergency Control Room Manager of the Year
E-business/social media Manager of the Year
Call Centre Support Manager of the Year (anyone who provides support to the call centre operations)
Back Office Support Manager of the Year
Learning Champion of the Year (someone who leads/shapes/delivers training within the call centre)

Nominations are free of charge and you don’t have to be a CCMA member to make them.

All nominations must be received by the CCMA by no later than the 28th February 2014.

Author
Megan Jones

Megan Jones, Editor, Call Centre Helper

Megan interviews inspiring people across the contact centre industry to capture these amazing voices and turn them into best practice articles – covering all elements of what it takes to deliver truly outstanding employee and customer experiences.

Connect with Megan on LinkedIn