Performance Management 2.0 — Developing the Next Generation of Operational Practice

29th November 2012 10:00– 4:00 PM, The Crypt @ St Paul’s, London

THE DETAILS: You are cordially invited to attend An Industry Think Tank.  In it we will be looking at:

• Results of the nation-wide survey on what’s needed in Performance Management & Quality Monitoring
• Developing a Manifesto on next generation best practice
• What can be done now to get us there

Have your say in your future

The first in this series of ground-breaking national events

Event facilitated by Martin Hill-Wilson a long standing member of the UK customer service community. Noted for his role of passing on best practice and next generation thinking in customer service and social media. Performance Management 2.0  Developing the Next Generation of Operational Practice

THE ORGANISERS: Nexidia