Less Than 20% of Businesses Have Fulfilled Their PCI Compliance Obligations 1,619 Filed under - Archived Content According to our poll, only 19% of industry professionals asserted that their contact centre had “nailed” its PCI compliance requirements. However, 34% added that they know what they need to do and 45% were seemingly unsure of what the requirements of PCI compliance mean. Poll – What is the status of PCI compliance for your business? – answers Nailed it – 19% We know what we need to do – 34% Panic stations – 2% PCI compliance? – 45% Source: Call Centre Helper webinar: 7 Contact Centre Challenges Sample size – 101 Date: April 2013 Author: Jo Robinson Published On: 18th Jun 2013 - Last modified: 18th Feb 2020 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter