Scorebuddy Voted “Best Contact Centre Technology” 1,968 Filed under - Archived Content, Scorebuddy Scorebuddy has been voted “Best Contact Centre Technology” in the Top 10 Contact Centre Technology Awards 2016 on callcentrehelper.com. Our customers are the root of our success so a BIG thank you, we are delighted with this award. Scorebuddy is growing fast but we want you to know that we will always be listening, the ongoing conversation with customers guides the development roadmap delivering real world fixes with every new release. The team are working hard to make great product and this win is a testimony to their efforts (Group Hug ) We are particularly pleased by the fact that these awards are independent and that the voters are contact centre professionals that are using the software on a day-to-day basis, thanks to everyone who took the time to vote. Jonty Pearce Jonty Pearce, Editor of Call Centre Helper says, “These awards are voted on not by a panel of ‘experts’ but by real life contact centres that are using the technology. Over 350 votes were received during the voting process and the detailed comments clearly show what customers love about the technology. Scorebuddy QA scored the largest number of votes and were particularly singled out for being easy to set-up, use and support from the Scorebuddy team.” Coming Soon!! We have another new module at the testing phase which we hope to launch in November, the future is bright (and very busy)! For more information on Scorebuddy visit http://scorebuddyqa.com/uk/cchc/ or email Dick Bourke dbourke@scorebuddyqa.com Author: Rachael Trickey Published On: 22nd Sep 2016 - Last modified: 22nd Mar 2017 Read more about - Archived Content, Scorebuddy Related Reports eBook: Improving Customer Experience and NPS Through Quality Assessment eBook: Understanding Call Center Quality Assurance Frameworks eBook: If Your Contact Center Uses Spreadsheets Read This eBook: Gap Analysis for Individual Training in the Call Center Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter