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Articles - Arlyne Pardo

Arlyne Pardo, Workforce Senior Manager, DASH BPO

Bad Habits That Kill Resource Planning

Scissors with frayed rope - cutting tension concept

Ways to Reduce Friction Between Agents Working on Different Channels

CallMiner Agentic AI Box

Editor's Pick

Thumbnail Ways to Reduce Friction Between Agents Working on Different Channels

Ways to Reduce Friction Between Agents Working on Different Channels

Thumbnail 7 Things Creative Team Leaders Do Better Than the Rest

7 Things Creative Team Leaders Do Better Than the Rest

Thumbnail How to Make Team Huddles More Engaging

How to Make Team Huddles More Engaging

Thumbnail 10 Quick Wins for Cheering Up Your Agents

10 Quick Wins for Cheering Up Your Agents

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