Briana Tischner - Call Centre Helper

Connect with Briana on LinkedIn "> Briana Tischner - Call Centre Helper

Briana Tischner

Briana Tischner, Product and Partner Marketing Lead, Assembled

Connect with Briana on LinkedIn

Recent Articles Most Viewed Articles

Bad Habits That Kill Resource Planning

Bad Habits That Kill Resource Planning

How to Maintain High Quality on Self-Service Channels

How to Maintain High Quality on Self-Service Channels

Deliver Faster, Smarter Global Support With a True AI Chat Agent

Deliver Faster, Smarter Global Support With a True AI…

From Chaos to Control! Why Contact Centres Are Prioritizing WFM Solutions

From Chaos to Control! Why Contact Centres Are…

10 Ways Technology Can Simplify the Contact Centre

10 Ways Technology Can Simplify the Contact Centre

Top Ways Tech Can Help With Cutting Contact Centre Costs

Top Ways Tech Can Help With Cutting Contact Centre Costs

17 Signs Your Contact Centre Technology Is Ageing Badly

17 Signs Your Contact Centre Technology Is Ageing Badly

How to Keep Your Promises to Customers

Can You Afford to Ignore Shadow Knowledge?

13 CXA Mistakes Every Contact Centre Leader Should Avoid

8×8 Names Jamie Snaddon and Nerea Gandarias in New Roles

PCI Pal Launches New Brand Identity

White Paper: Three Ways to Make Automated Customer Experiences More Human

Zoom in on CX Podcast Series

Upcoming Events

14th October 2026

Unified Communications Expo (UCX) London 2026

14th October 2026

How to Keep Humans in the Loop Without Slowing AutoQA Down – Webinar

Five Ways to Expand AI Across Your Contact Centre

How to Manage a Successful AutoQA Migration

Upcoming Webinars

Webinar: How to Turn Customer Feedback into Action

Webinar: Should Voice Agents Replace IVRs?

Webinar: Are These Adoption Mistakes Derailing Your AI Strategy?