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Articles - Cold Calling
RECENT
POPULAR
Top 14 Cold Calling Scripts for Call Centres
21 Top Tips for Appointment Setting
What is a Cold Call?
How to Succeed With Outbound Calling – Part 2
How to Succeed with Outbound Calling – Part 1
How to deal with outbound calling
Outbound calling on weekends and bank holidays
Warm up to Cold Calling – 3 Strategies for Success
Would like some Ideas on Opening Questions for Outbound Calling?
Editor's Pick
Out of Hours Service – Who’s Doing It Best?
Alternatives to Saying “Don’t Worry” to Customers
Ease Agent Stress – With These 15 Top Tips!
Need to Reduce Absence in Your Contact Centre? Here’s How!
Latest Resources
White Paper: Unlocking The Full Potential Of Speech Analytics
Forrester TEI Study
Upcoming Events
CX Tour – Jersey City
Translate Your Manual Evaluation Questions to Auto Scorecards – Webinar
Latest Blogs
80% of AI Projects Fail – Here’s How to Save Yours
No More Talk – It’s Time for Action With The New CX
Featured Articles
Management Speak – 40 Words and Phrases That Make Your Team Cringe
How to Write a Great Customer Service Letter – With Examples
Positive Scripting For Customer Service – With Examples
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