Jamie White - Call Centre Helper

Connect with Jamie on LinkedIn "> Jamie White - Call Centre Helper

Jamie White

Jamie White, Client Director FS, Mendix

Connect with Jamie on LinkedIn

Recent Articles Most Viewed Articles

How to Avoid Employee Burnout

How to Avoid Employee Burnout

How to Improve Customer Satisfaction

How to Improve Customer Satisfaction

Clever Ideas for Induction Programmes

Clever Ideas for Induction Programmes

What Are the Main Call Centre Pain Points, and How Can They Be Solved?

What Are the Main Call Centre Pain Points, and How Can…

26 Great Techniques for Showing Real Empathy in Customer Service

26 Great Techniques for Showing Real Empathy in Customer…

Have IVRs Had Their Day?

Key Questions to Help You Decide What to Automate

How Can Resource Planners Help Reduce Frontline Stress?

8×8 Wins Four Stevie Awards for Technology and Service

Content Guru Wins Two Cloud Excellence Awards

Webinar Replay: Are You Wasting Your CX Data’s Potential?

CX Landscape Report 2026

Upcoming Events

29th September 2026

Deployed Isn’t Done: Turning AI Investment into Customer Outcomes – Webinar

29th September 2026

2026 QATC Annual Conference

6 AutoQA Mistakes That Derail Your Program Before It’s Even Started

Low-Code Use Cases With Real-World Examples

Upcoming Webinars

Webinar: How to Tackle the Biggest Barriers to Quality Assurance (QA)

Webinar: How to Turn Customer Feedback into Action

Webinar: Should Voice Agents Replace IVRs?