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Articles - Kirstyn Minogue

Kirstyn Minogue is Customer Contact Centre Manager at Black & White Cabs.

Connect with Kirstyn on LinkedIn

Make or break concept with paths of arrows

The Little Things That “Make or Break” a Contact Centre

UJET Top 4 Ways to Earn Trust & Build Customer Loyalty Box

Editor's Pick

Thumbnail How to Deal With That Awkward Agent

How to Deal With That Awkward Agent

Thumbnail 10 Ways to Give New Recruits an Amazing Welcome

10 Ways to Give New Recruits an Amazing Welcome

Thumbnail How to Encourage Your Teams Back to the Office

How to Encourage Your Teams Back to the Office

Thumbnail Make Fridays More Fun in Your Contact Centre

Make Fridays More Fun in Your Contact Centre

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