Articles - Moxie Software

3,161

How Do I… Create a ‘Channel of Choice’ Experience?

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6,712

What to Look for When Buying an Agent Desktop

5,544

What to Look for When Buying… A Cloud-Based Contact Centre Solution

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1,577

Trade Secrets: Getting the Best out of Your Agent Desktop

5,801

How Do I… Integrate my Back Office into the Contact Centre?

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2,728

How can the contact centre become more visual?

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4,282

Keeping the raindrops in: Your guide to security in the cloud