Sundeep Boughan - Call Centre Helper

Sundeep Boughan

Sundeep Boughan works for Puzzel

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Our Top Webinars of 2025

Our Top Webinars of 2025

Is It Really Possible to Balance Efficiency With Empathy?

Is It Really Possible to Balance Efficiency With Empathy?

Recorded Webinar: Balancing Efficiency With Empathy in Customer Service

Recorded Webinar: Balancing Efficiency With Empathy in…

Elevate AI: Unlocking the Future of Customer Experience 2024 (Event Highlights)

Elevate AI: Unlocking the Future of Customer Experience…

What Do Your Customers Want and Expect?

What Do Your Customers Want and Expect?

Recorded Webinar: Improving Quality in Live Chat and Email

Recorded Webinar: Improving Quality in Live Chat and Email

Recorded Webinar: How to Reduce Customer Effort in the Contact Centre

Recorded Webinar: How to Reduce Customer Effort in the…

How to Keep Your Promises to Customers

Can You Afford to Ignore Shadow Knowledge?

13 CXA Mistakes Every Contact Centre Leader Should Avoid

8×8 Names Jamie Snaddon and Nerea Gandarias in New Roles

PCI Pal Launches New Brand Identity

White Paper: Three Ways to Make Automated Customer Experiences More Human

Zoom in on CX Podcast Series

Upcoming Events

14th October 2026

Unified Communications Expo (UCX) London 2026

14th October 2026

How to Keep Humans in the Loop Without Slowing AutoQA Down – Webinar

Five Ways to Expand AI Across Your Contact Centre

How to Manage a Successful AutoQA Migration

Upcoming Webinars

Webinar: How to Turn Customer Feedback into Action

Webinar: Should Voice Agents Replace IVRs?

Webinar: Are These Adoption Mistakes Derailing Your AI Strategy?