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Articles - Thomas John

Thomas John, VP of Partner Sales International, Five9

Connect with Thomas on LinkedIn

emotion post-it notes

10 Game-Changing Ways Emotion Will Shape the Future of CX

Ways Technology Helps Exceed Service Level Targets on paper

7 Ways Technology Can Help Exceed Service Level Targets

2024 with logos - whats new in 2024

2024 Is Here! What to Look Out for This Year

Puzzel Sept 25 webinar box

Editor's Pick

Thumbnail Ways to Reduce Friction Between Agents Working on Different Channels

Ways to Reduce Friction Between Agents Working on Different Channels

Thumbnail 7 Things Creative Team Leaders Do Better Than the Rest

7 Things Creative Team Leaders Do Better Than the Rest

Thumbnail How to Make Team Huddles More Engaging

How to Make Team Huddles More Engaging

Thumbnail 10 Quick Wins for Cheering Up Your Agents

10 Quick Wins for Cheering Up Your Agents

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