The Human-AI Partnership: Steps to Create Connected, Effortless CX – Webinar

Date: 04 June 2026, 10 AM GMT+1

Location: Virtual

Join CX expert Adrian Swinscoe for a practical session on how to turn human‑AI collaboration into measurable business impact.

CX leaders today face a new challenge: not just doing more with less, but doing better with balance. That means combining human empathy with AI‑driven intelligence.

In this live session, you’ll learn how to:

• Get your CX strategy ready for the era of human‑AI collaboration
• Help agents deliver the best service with real‑time insights and intelligent guidance
• Connect data and teams to optimize service with shared intelligence
• Design self‑service that learns and improves with every interaction

Walk away with a leadership action plan to build a connected workforce and deliver effortless experiences that scale.

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Reviewed by: Robyn Coppell