UK CallMiner Churn Index – Financial Service White Paper 146 Filed under - Archived Content, CallMiner The CallMiner Index reveals banks are driving customers away for completely avoidable reasons – and it’s costing billions. This white paper reveals that banks come eighth out of eleven sectors for highest churn rates in the CallMiner Index. Read more to find out why. White Paper written by: CallMiner Author: Rachael Trickey Published On: 1st Oct 2018 - Last modified: 2nd Jan 2020 Read more about - Archived Content, CallMiner Related Reports White Paper: How to Operationalise AI Workflows in the Contact Centre White Paper: How to Drive Business Improvements with Customer Insights eBook: How Customers Can Lead Your Business Transformation in 2024 White Paper: Five Secrets of Top Performing Contact Centres Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter