Archived Content

UK CallMiner Churn Index – Financial Service White Paper

Published On: 1st Oct 2018 08:00 - Modified: 2nd Jan 2020

The CallMiner Index reveals banks are driving customers away for completely avoidable reasons – and it’s costing billions.

This white paper reveals that banks come eighth out of eleven sectors for highest churn rates in the CallMiner Index.

Read more to find out why.

White Paper written by: CallMiner

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn

UK CallMiner Churn Index – Financial Service White Paper

Brands Mentioned:

Your Next Read