Verint and Five9 have announced an enhanced partnership featuring a new cloud-to-cloud platform integration aimed at strengthening their presence in the AI market.
This integration provides organizations with comprehensive connectivity between the Verint and Five9 platforms, enabling a range of practical business outcomes.
The strengthened partnership between Verint and Five9 enhances their partner ecosystem, offering customers seamless access to leading cloud technologies. This collaboration aims to give clients greater control and flexibility in choosing and implementing customer experience automation solutions.
Five9’s Jake Butterbaugh, senior vice president, International Sales and Global Partners, said, “With this deepened partnership, we are making it easier than ever for customers to integrate the Five9 Intelligent CX Platform with Verint Cloud Solutions.
This native cloud-to-cloud integration, fully supported by Five9, is a testament to our strong and enduring partnership as we help companies set new standards for excellence in customer experience.”
Verint’s John Bourne, senior vice president, Global Channels and Alliances, said, “Building on our long-standing partnership, the new cloud-to-cloud connectivity makes it easier for our customers to achieve tangible AI business outcomes, now.”.
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Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. Find out more about Five9
Author: Hannah Swankie
Reviewed by: Xander Freeman
Published On: 23rd Sep 2024
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