Videoslots Chooses injixo as Its WFM Solution

InVision Software, the company behind injixo, the cloud workforce management (WFM) application for customer service, is pleased to announce another new customer.

Videoslots is an online casino, founded in 2011 and headquartered in Malta. It specializes in the European market and is licensed by the gambling authorities in multiple countries in the UK and across Europe.

Videoslots selected injixo to replace a WFM application that they had outgrown and was not fulfilling their requirements. They started reaping the benefits of injixo within three weeks of sign-up, following onboarding, training and set-up with the assistance of the injixo consultants.

Naomi Johnson, Workforce Planning Manager, said: “The system is very user-friendly for planners, team leaders and agents. It has reduced the workload of the planning team by 60%.

“The forecasting and requirements calculations make sure we know where our staffing gaps are. For example, we now request overtime only when it’s needed.”

Richard Saqladi, Regional Sales Director, UK, Ireland, Nordics & Benelux at InVision, said, “We are thrilled that Videoslots has selected InVision as their trusted workforce management provider. We are excited to embark on a mutually beneficial partnership that will be a ‘win-win’ for Videoslots and injixo!”

This blog post has been re-published by kind permission of Peopleware – View the Original Article

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Peopleware is an AI-native workforce management suite, trusted by over 500,000 users in 30+ countries. From precise time tracking to flexible planning, Peopleware’s enterprise WFM solution helps organizations unlock the full potential of their workforce. AI-driven forecasting ensures accurate workload predictions, even in volatile environments. Automated scheduling aligns business goals with employee needs, creating the best possible shift plans. With real-time intraday management, planners can swiftly adapt to unforeseen events, maintain schedule adherence, and keep operations on track.

Peopleware integrates seamlessly with external systems and is built on enterprise-grade security. Backed by 30+ years of WFM expertise, Peopleware delivers tailored solutions, onboarding, and consulting for complex setups, ensuring smooth adoption and long-term success across all industries. The result? A high-performing organization driven by an engaged, productive workforce.

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