White Paper: 5 Contact Centre Challenges – And How to Solve Them 157 Filed under - Archived Content, 8x8 Many issues trouble today’s contact centre, from productivity to omnichannel efficiency. As such, businesses suffer when they can’t provide customers with the help they require. Migrating to a cloud-based solution can turn these challenges into opportunities, driving your business forward. White Paper by: Activate and 8×8 Author: Megan Jones Published On: 30th Apr 2018 - Last modified: 3rd Jan 2020 Read more about - Archived Content, 8x8 Related Reports Guide: Contact Center Buyer's Guide Report: 2030 Customer Experience Vision eBook: Embracing eXperience Communications as a Service (XCaaS) eBook: The Real Costs of Doing Nothing Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter