White Paper: A Quick Guide to an Omnichannel Contact Centre

Tasked with delivering omnichannel service?

Struggling with different systems for calls and emails and need to introduce chat and social media?

This white paper explains what Omni-Channel is all about, how to achieve it and the benefits that it brings.

White paper written by: IFS | mplsystems

Download this White Paper to find out more.

Published On: 18th Jun 2018 - Last modified: 1st Mar 2019
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