Tasked with delivering omnichannel service?
Struggling with different systems for calls and emails and need to introduce chat and social media?
This white paper explains what Omni-Channel is all about, how to achieve it and the benefits that it brings.
White paper written by: IFS | mplsystems
Download this White Paper to find out more.
Author: Rachael Trickey
Published On: 18th Jun 2018 - Last modified: 1st Mar 2019
Read more about - Archived Content, IFS