
Throughout September and October 2018, Call Centre Helper readers were invited to take part in our annual contact centre survey.
We asked 45 questions to over 350 contact centre professionals to gather our greatest ever overview of the contact centre industry.
A Call Centre Helper Research Paper sponsored by:
Business Systems, Diabolocom, Genesys, IFS World, Jabra, NICE inContact
Click here to download your copy of the Research Paper
Click here for our most recent survey
Published On: 7th Jan 2019 - Last modified: 22nd Jan 2021
Read more about - Surveys, Business Systems, Diabolocom, Genesys, IFS, NICE inContact