White Paper: A Step by Step Guide for Using Customer Journeys in Contact Centres

The step by step guide laid out in this White Paper provides a customised approach to customer journey management: one which specifically suits the operational needs of customer service environments.

White Paper written by: Puzzel

Click here to download the White Paper

Published On: 13th Oct 2015 - Last modified: 4th Apr 2017
Read more about - Archived Content,

Get the latest exciting call centre reports, specialist whitepapers, interesting case-studies and industry events straight to your inbox.