White Paper: Contact Centre as a Service: A View From the Trenches 152 Filed under - Archived Content, 8x8 You’ve considered moving your contact centre to the cloud but what’s the day-to-day impact on agents, supervisors and contact centre managers? This white paper shares real-world advice from companies, presented by industry expert Sheila McGee-Smith. White Paper written by: 8×8 Download this White Paper to find out more. Author: Rachael Trickey Published On: 22nd Jan 2018 - Last modified: 23rd Jan 2018 Read more about - Archived Content, 8x8 Related Reports Guide: Contact Center Buyer's Guide Report: 2030 Customer Experience Vision eBook: Embracing eXperience Communications as a Service (XCaaS) eBook: The Real Costs of Doing Nothing Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter