White Paper: Four Ways to Improve Quality Management in Your Contact Centre 222 Filed under - Archived Content, CallMiner Four ideas on improving quality management in your contact centre. These help to ensure your customers are getting a great customer experience from your agents. This white paper shares how you can achieve that and improve your quality management process. White Paper written by: CallMiner Download this White Paper to find out more. Author: Rachael Trickey Published On: 22nd Jan 2018 - Last modified: 19th Jul 2018 Read more about - Archived Content, CallMiner Related Reports White Paper: How to Operationalise AI Workflows in the Contact Centre White Paper: How to Drive Business Improvements with Customer Insights eBook: How Customers Can Lead Your Business Transformation in 2024 White Paper: Five Secrets of Top Performing Contact Centres Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter