White Paper: The Guide to Delivering Personalised Service – Salesforce and ContactWorld


It has become increasingly important to provide exceptional personalised service to your customers.

This White Paper explores how integrating ContactWorld with Salesforce in the cloud can enable real-time routing, solve the omnichannel challenge and bring in self-service IVRs.

White Paper written by: NewVoiceMedia

Click here to download the White Paper

Published On: 26th Apr 2016 - Last modified: 22nd Mar 2017
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