White Paper: The Interaction Recording Chapter 141 Filed under - Archived Content, CallMiner Sponsored by CallMiner, this chapter by ContactBabel contains an overview on interaction analytics including the business drivers, and its use for improving process optimisation, compliance, customer satisfaction, revenue and operational performance. White Paper sponsored by: CallMiner Click here to download the White Paper Author: Rachael Trickey Published On: 3rd Oct 2016 - Last modified: 22nd Mar 2017 Read more about - Archived Content, CallMiner Related Reports White Paper: How to Operationalise AI Workflows in the Contact Centre White Paper: How to Drive Business Improvements with Customer Insights eBook: How Customers Can Lead Your Business Transformation in 2024 White Paper: Five Secrets of Top Performing Contact Centres Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter