White Paper: What’s Next for Digital Customer Service


In this white paper, Martin Hill-Wilson shares industry insight in reaching your next customer service milestone.

Martin examines customer behaviour, journeys and engagement strategies in choosing the right channels and deciding whether to offer them as live assistance or self-service.

White Paper written by: Jacada

Click here to download your copy of the White Paper

Published On: 2nd Apr 2018 - Last modified: 18th Jun 2018
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