Winners of the Call Centre Management Association’s Awards 2012 2,313 Filed under - Archived Content For 17 years the Call Centre Management Association has celebrated hundreds of examples of call centre excellence. Last week the judges, sponsors and business leaders from various industries, including retail, financial services, the public sector and telecoms, met to celebrate the effort and impact each finalist has had on their customers and their business. The winners are as follows: Support Manager of the Year, Jen Harris from AVIVA Jen Harris Team Manager of the the Year, Jennifer Turner from Endsleigh Insurance Jennifer Turner Team of the Year was from Royal Caribbean Cruises – pictured above Call Centre Manager of the Year (less than 100 seats), Sarah Haward from Affinnion Call Centre Manager of the Year (larger call centres), Sian McGregor from Virgin Media Sian McGregor Congratulations to you all! Author: Jo Robinson Published On: 2nd May 2012 - Last modified: 22nd Mar 2017 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter