Guest Blogs

How to Reduce Your Absence and Attrition Rates by 5% in 12 Months

Published On: 1st Feb 2022 17:47 - Modified: 12th Aug 2025

Contact centre agents have the most monitored, scrutinized and analysed role that exists.

Poor mental health is one of the biggest contributors to attrition and absence in the workplace.

This video talks about how Sabio can help you understand the day-to-day unseen pressures and frustrations that agents face, allowing you to build a culture that is centred on the health of your people.

Take care of them and they in turn will take care of your customers.

Sabio Mental Health Starts with Your Workplace

Click here to download the infographic.

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

How to Reduce Your Absence and Attrition Rates by 5% in 12 Months

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