> Interactions 2016 - Call Centre Helper

Interactions 2016

THE DATE: Thursday 9th June 2016

THE LOCATION: The May Fair Hotel, Stratton Street, London, W1J 8LT, United Kingdom

THE DESCRIPTION: Much of the Interactions 2016 will feature industry experts and NICE customers. The conference contains a rich array of breakout tracks dedicated to helping you and your organization succeed in areas such as customer experience, operational efficiency and compliance.

Highlights

  • Learn from industry experts as they discuss key trends, challenges and opportunities in the market
  • Gain thought-provoking insight into the future of customer interactions and their impact on your business
  • Share valuable content with other NICE users and examine real-life issues you face
  • Network with peers and colleagues from the extensive NICE user community
  • Discover NICE’s roadmap and vision

Agenda

NICE experts will also be on hand in our Solutions Zone to provide you with exciting insights into how to optimize your NICE solution and improve business performance.

This year’s breakout tracks will include:

  • Transforming customer experience
  • Optimizing the Workforce
  • Driving Operational Excellence
  • Managing Risk and Compliance
  • Creating an Analytics Powerhouse

REGISTRATION RATES

Early bird rate:  Full Conference (Incl. all access pass and lunch) – £199+VAT
Regular price: Full Conference (Incl. all access pass and lunch) – £299+VAT

THE ORGANISERS: NICE

THE WEBLINK: http://info.nice.com/InteractionsLondon2016.html

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

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