Cirrus


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Cirrus’ award winning Cloud Contact Centre was designed by contact centre people for contact centre people. Our focus on intuitive design means your agents can focus on delivering the best outcome and service for your customers.

www.cirrusresponse.com

Contact Name: Pippa Rhys

Tel No: 0333 103 3333

Contact Email: marketing@cirrusresponse.com

Profile:

Cirrus’ award winning Cloud Contact Centre was designed by contact centre people for contact centre people. Our focus on intuitive design means your agents can focus on delivering the best outcome and service for your customers.

Although Cirrus is easy to use, it’s incredibly flexible and feature rich, combining the best in video, voice, email, SMS, chat and social media. Customer service advisors love the way that Cirrus solutions effortlessly bring together contacts from all channels including the latest Messenger, WhatsApp, app store reviews and YouTube into one simple view. We can also easily integrate with other systems using our suite of API’s and it’s all backed up with best-in-class security. Cirrus operates on a truly real-time basis and offers the highest level of resilience and security. Since January 2014, Cirrus has provided 100% uptime for its clients – underpinned by technology that utilises 3 different sites that work simultaneously delivering a 60-second Recovery Time Objective (RTO) promise – an industry leading achievement!

Having chosen Cirrus our Customer Success Managers take ownership for creating and delivering tailor-made solutions that drive your contact centre’s performance on time and within budget. Our dedication to our customer’s success is reflected in our incredible 100% client retention. We really do put your business first.

Social Media:

Twitter Handle: https://twitter.com/CirrusResponse
LinkedIn Company Page: https://www.linkedin.com/company/cirrus-response/

Address: The Kirkgate, 19-31 Church Street, Epsom, KT17 4PF

Weblink: www.cirrusresponse.com

Categories:

  • Call Centre Software
  • Contact Centre Solutions
  • Multi-channel communications
  • PCI Compliance
  • Virtual Contact Centre and Homeworking


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