Evaluagent Named Strong Contender in Q3 2024 VoC Report

Quadrant Knowledge Solutions has recognized evaluagent as a Strong Contender in its Q3 2024 SPARK Matrix analysis for the global Voice of Customer (VoC) platform market.

This SPARK Matrix report offers an in-depth review of market dynamics, vendor landscape, and competitive positioning, helping users assess the capabilities and market standing of leading VoC platform vendors.

According to Abhishek Dubey, Analyst at Quadrant Knowledge Solutions, “With seamless CRM and BI tool integration, evaluagentCX provides actionable insights and fosters a culture of continuous improvement, positioning them as strong contenders well-positioned to excel in enhancing customer satisfaction and operational excellence.”

CEO of evaluagent, Jaime Scott, said: “We’re delighted to be recognized as a Strong Contender for Voice of the Customer in the SPARK Matrix, and are excited for the future.”

This blog post has been re-published by kind permission of EvaluAgent – View the Original Article

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