Gartner has recently published their Magic Quadrant Report for CRM Web Customer Service which features eGain as a leading supplier.
The report examines the whole market for Customer Service Applications and looks at all of the technology companies that operate in this space.
eGain have made available a limited number of copies of the Gartner report.
This report is no longer available
Author: Jonty Pearce
Published On: 27th Feb 2013 - Last modified: 22nd Mar 2017
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