THE LOCATION: Hotel Potocki
THE DATE: 15 November 2016
THE DESCRIPTION: Following the theme ‘The Power of Knowing,’ the event in the French capital will bring NICE customers together for a one-day educational programme, focusing on best practices in customer service excellence and operational performance.
The annual Interactions Paris is a must-attend event for contact centre and customer experience professionals in France. This year NICE has brought Interactions to more countries and cities than ever before, hosting successful events in Florida, London, Cape Town, Johannesburg and now Paris.
NICE is honoured to be joined at Interactions by guest keynote speaker Bernard Laporte, the former Head Coach of Toulon Rugby Club and former French Secretary of State for Sport. Laporte will present his vision about the importance of team management in achieving excellence and the parallel between sports and business. He will explain the importance of performance analytics as well as human factors in generating great dynamics and transforming an organisation.
THE ORGANISERS: NICE
THE WEBLINK: http://info.nice.com/interactionsparis2016.html