Interactions Paris 2016 103 Filed under - Archived Content, NICE THE LOCATION: Hotel Potocki THE DATE: 15 November 2016 THE DESCRIPTION: Following the theme ‘The Power of Knowing,’ the event in the French capital will bring NICE customers together for a one-day educational programme, focusing on best practices in customer service excellence and operational performance. The annual Interactions Paris is a must-attend event for contact centre and customer experience professionals in France. This year NICE has brought Interactions to more countries and cities than ever before, hosting successful events in Florida, London, Cape Town, Johannesburg and now Paris. NICE is honoured to be joined at Interactions by guest keynote speaker Bernard Laporte, the former Head Coach of Toulon Rugby Club and former French Secretary of State for Sport. Laporte will present his vision about the importance of team management in achieving excellence and the parallel between sports and business. He will explain the importance of performance analytics as well as human factors in generating great dynamics and transforming an organisation. THE ORGANISERS: NICE THE WEBLINK: http://info.nice.com/interactionsparis2016.html Author: Rachael Trickey Published On: 21st Oct 2016 - Last modified: 26th Oct 2016 Read more about - Archived Content, NICE Related Reports eBook: Cut Contact Center Costs Without Straining Employees Report: The State of the Market for Workforce Engagement Solutions eBook: Hit Business Goals, Engage Agents, and Delight Customers eBook: Break Outdated WFM Paradigms Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter