Interactive Training Sheet – Building Rapport

Rapport written on dartboard

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Here is a new interactive training sheet on building rapport – kindly provided by Kim Ellis, Chief Learning Architect at Go Ginger Learning Solutions.

This interactive training sheet will help agents to:

  • Better understand what rapport is (and isn’t)
  • Identify 5 techniques they can use to increase their rapport capabilities

Click here to download the Interactive Training Sheet on Building Rapport.

pink book
Interactive Training Sheet – Building Rapport
Version: 1
Date Added: 21st April 2023
Category: Tools
Download Link: Download

Published On: 12th May 2023
Read more about - Essential Call Centre Tools, , , , ,


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