New Technology Biggest Barrier to Video 592 Filed under - Archived Content During our webinar “Video in the contact centre” our audience were asked “What barriers do you have to deploying video” Poll answers Skills 55% Agent Buy in 35% Floor space / video booths 49% Management Buy in 49% New Technology 76% Source: Call Centre Helper website webinar poll Sample size – 109 Date: February 2014 Here is a link to the webinar: Video in the contact centre Author: Jo Robinson Published On: 20th Jun 2014 - Last modified: 23rd Sep 2019 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter