Put Books and Magazines in the Breakout Room 2,122 Filed under - Archived Content, Breakout Room Here is an idea to help your agents de-stress in the breakout room. Reading is a great way to move your focus and forget about the angry customer you’ve just had to deal with. Keep your breakout room well stocked with books and magazines to help your agents unwind when they come off the phones. Signing up for subscriptions can help keep your magazines current. You may even be able to get a discount through one of your customers, clients or partners. Author: Megan Jones Published On: 2nd Aug 2016 - Last modified: 4th May 2021 Read more about - Archived Content, Breakout Room 1 Comment Excellent idea! Henrietta 3 Aug at 09:35 Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter