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Report: 2017 Gartner Magic Quadrant for Contact Centre Infrastructure

Published On: 14th Jul 2017 09:30 - Modified: 2nd Jan 2020

For the ninth year, Genesys has been positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Centre Infrastructure, Worldwide.

Read on to find out how Gartner defines Contact Centre Infrastructure and how all of the vendors compare.

Report written by: Gartner

Author
Jo Robinson

Jo Robinson is the Operations Manager at Call Centre Helper and has worked here since 2007. Jo quality checks a large number of the articles, and is also responsible for caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

Report: 2017 Gartner Magic Quadrant for Contact Centre Infrastructure

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