Report: 2017 Gartner Magic Quadrant for Contact Centre Infrastructure 2,150 Filed under - Archived Content, Genesys For the ninth year, Genesys has been positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Centre Infrastructure, Worldwide. Read on to find out how Gartner defines Contact Centre Infrastructure and how all of the vendors compare. Report written by: Gartner Author: Jo Robinson Published On: 14th Jul 2017 - Last modified: 2nd Jan 2020 Read more about - Archived Content, Genesys Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter