Report: The Contact Center in the Cloud Value Index

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Filed under - Archived Content,

Cloud-based technology offers easier and more cost-effective ways to support multiple customer contact channels.

This report independently evaluates the top contact centre in the cloud vendors and how well their offerings meet buyers’ requirements.

Report written by: Ventana Research and prepared for NICE.

Click here to download your copy of the report.

Author: Jo Robinson

Published On: 24th Jul 2018
Read more about - Archived Content,

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